General
1. Why do you come to Barnstaple Town Centre?
To go shopping
To go to work
To visit the bank/building society/post office
To dine out
To catch a bus or train
To visit the library or museum
To visit the heritage centre
To visit the cinema/theatre
To visit the leisure centre/tennis centre
To go to the pub
Other, please specify below
2. How often do you visit Barnstaple town centre?
Every Day
2-3 times a week
Once a week
Once a fortnight
Once a month
Other
Never
3. How long do you usually stay when you visit Barnstaple town centre?
Less than 1 hour
About an hour
About 2 hours
2-4 hours
Over 4 hours
4. How do you travel to Barnstaple town centre?
Car
Bus
Train
Taxi
Motorbike/Moped
Bicycle
Walk
5. If you could improve the town centre what level of importance would you give the following? (5 being very important and 1 being not important).
5
4
3
2
1
Improve signs and links to the town centre
5
4
3
2
1
Improve car parks eg. space availability
5
4
3
2
1
Improve vehicular access into the town centre
5
4
3
2
1
Improve public transport and bus stop/taxi rank locations
5
4
3
2
1
Brighten the town centre by improved shop fronts, better lighting etc
5
4
3
2
1
Decrease the amount of street furniture (unnecessary street signs, bollards etc)
5
4
3
2
1
Improve safety and security (day and night)
5
4
3
2
1
Make pedestrian movement across roads easier
5
4
3
2
1
Introduce more evening activities i.e. extended or late night shopping
5
4
3
2
1
Better range of leisure facilities in the town
5
4
3
2
1
Improved accessibility for wheelchairs/pushchairs etc
5
4
3
2
1
Regular, well managed and marketed events including Christmas activities
5
4
3
2
1
More public toilets
5
4
3
2
1
More residential opportunities in the town centre
5
4
3
2
1
Increased use of the Pannier Market for a wider range of events
Other (please state below
Car Parking
6. How easily do you find a space when you visit Barnstaple town centre car parks?
Always find a space quickly and easily
Usually find a space quickly and easily
Sometimes find a space quickly and easily
Usually have to wait for a space
Always have to wait for a space
7. How would you assess the cost of car parking compared to other town/city shopping locations?
Very reasonable
Reasonable
Expensive
Very expensive
8. Other comments on car parking
Cleanliness
9. How would you assess the cleanliness of Barnstaple town centre?
Always clean and presented to a high standard
Usually clean and well presented
Satisfactory
Not very clean and well presented
Unclean and poorly presented
Safety and Security
10. How safe do you feel when visiting Barnstaple town centre during the day?
Always feel safe
Usually feel safe
Usually feel unsafe
Always feel unsafe
Please state why below
10a. How safe do you feel when visiting Barnstaple town centre at night?
Always feel safe
Usually feel safe
Usually feel unsafe
Always feel unsafe
Please state why below
11. Does the provision of CCTV make you feel safer in Barnstaple town centre?
Yes
No
Don't Know
12. What would make you feel safer in the town centre?
Police presence
Additional CCTV cameras
Improved lighting
Control of skaters/cyclists etc
Control of drunken/loutish behaviour
Additional security in car parks/town centre
Other (please state below)
Appearance of Barnstaple town centre
13. How would you rate the standard of planting and floral displays in Barnstaple town centre?
Always attractive
Usually attractive
Sometimes attractive
Rarely attractive
14. How would you rate the standard of maintenance of the pavements, benches, lamp posts etc in Barnstaple town centre?
Always well maintained
Usually well maintained
Not very well maintained
Poorly maintained
Shopping
15. Where else do you go to do your non-food shopping?
Bideford
Braunton
Cribbs Causeway
Exeter
Ilfracombe
Plymouth
South Molton
Taunton
Tiverton
Torrington
Torquay
Other (please state below)
16. How would you rate the range of shops on offer in Barnstaple town centre?
Excellent range of shops
Good range of shops
Adequate range of shops
Poor range of shops
Very poor range of shops
17. In addition to the current stores, please indicate the type of stores that you would like to see in Barnstaple town centre?
Department store
Gifts
Household
Womens clothing
Mens clothing
Childrens clothing
Music
Sports goods
Other (please state below)
18. Please name up to 3 stores you would like to see in Barnstaple
19. Overall, during the last 3 years has Barnstaple town centre improved?
Yes
No
20. During the last 3 years has the range of shops in Barnstaple town centre improved?
Yes
No
21. During the last 3 years has the range of places to eat and drink in Barnstaple town centre improved?
Yes
No
22. Have you heard of Barnstaple Town Centre Management?
Yes
No
About You
Male
Female
Age
Under 18
18-25
26-33
34-41
42-49
50-55
56-62
63-69
70+
Place of residence
Barnstaple
Bideford
Combe Martin
Holsworthy
Ilfracombe
South Molton
Torrington
Other - please state below
How far do you live from Barnstaple town centre?
Over 10 miles away
Between 5-10 miles away
Within 5 miles
Under the Disability Discrimination Act (DDA) a disability is defined as a physical, sensory or mental impairment which has, or had a substancial and long-term adverse effect on a person's ability to carry out normal day to day activities.
Do you consider yourself to be disabled withing the definition (please see above) of the DDA? (please tick as appropriate)
Yes (please go to next question)
No (thank you for completing the questionnaire)
Please state your, or the person/group you are representing type of impairement. People may experience more than one type of impairment, in which case you may indicate more than one. (please tick as appropriate)
Physical impairment
Sensory impairment
Mental health conditions
Learning disability
Cognitive impairment
Long-standing illness or health
Other - (please write below)
Thank you for completing the questionnaire!
Data Protection - The information provided can be used by Barnstaple Town Centre Management and its local partners for the purpose of helping improve service delivery.